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  • 430cc918020c3c8db795995baa26cb78

RE: {EXT} R: E5.006880 - RSC098 - Nigerian Breweries: URGENT

  • 08-08-2025

Ok perfect and thanks to all

Alessandro PASSERA General

Thank you

@walter.orsi,

@Melioli, Daniele and team for the prompt support. Issue resolved on site. Good day,

Vickodyne Bii

Project Manager- Services General

  • 48f94bf24945f73bc08c1c0cf8c1e8bb

R: {EXT} R: E5.006880 - RSC098 - Nigerian Breweries: URGENT

  • 08-08-2025

Ok perfect and thanks to all

Alessandro PASSERA General

Thank you

@walter.orsi,

@Melioli, Daniele and team for the prompt support. Issue resolved on site. Good day,

Vickodyne Bii

Project Manager- Services General

  • 8698a85f79aec51ac60ef2ecf97a0efe

RE: {EXT} R: E5.006880 - RSC098 - Nigerian Breweries: URGENT

  • 08-08-2025

Thank you

@walter.orsi,

@Melioli, Daniele and team for the prompt support. Issue resolved on site. Good day,

Vickodyne Bii

Project Manager- Services General

  • 04c55d7b2397eb7e760069d399f3e0ae

R: E5.006880 - RSC098 - Nigerian Breweries: URGENT

  • 07-08-2025

Hi Vickodyne, We have found an error and therefore it is necessary to do an update:

Please download the changed blocks:

DB92 FB161 FC161

https://u.pcloud.link/publink/show?code=kZkeDW5ZNLaSNGNkEPpjkotDm611QFUxjP17

FB161 !04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image001_40.png

I nostri Uffici resteranno chiusi per ferie estive dal 07/08/25 al 15/08/25 Our offices will be closed for summer holidays from August 07 to August 15

Best Regards Walter Orsi

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image002_14.png !04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image003_14.png

We have already checked and the variable is at DB and is possible modify manually. Of course this parameters need to fine tune onsite, so the fse can rise at the value of tolerance that is present onsite in reality (so if during stopping the really onsite tolerance is 7dmm the FSE have to modify the DB value below at 7 dmm). Keep us update about that

Alessandro PASSERA General

walter.orsi walter.orsi@teknors.com; Miguel Angel Vera miguelverateknors@gmail.com

Dear Daniele, i know that in the last days Walter was already in contact with the onsite team so is better to involve him in order to follow more quickly. Please if someone is following the onsite activities is better to proceed with him in order to maintain the continuity into the support. We will check with Walter and we will reply asap. Best regards

Alessandro PASSERA Pomo, Claudio Claudio.Pomo@sidel.com

Ciao Alessandro Please, could you give support for the installation? Mechanical installation completed, they are testing the automation Tomorrow last day planned on site They have the issue mentioned in the attached picture I remember that it should be a copy&paste of the RSC108

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image004_14.png Thanks in advance regards

Daniele Melioli Manager Filling Line Improvement Service Engineering General

  • dc05b2959920f679cd60e8a29685badc

R: E5.006880 - RSC098 - Nigerian Breweries: URGENT

  • 07-08-2025

We have already checked and the variable is at DB and is possible modify manually. Of course this parameters need to fine tune onsite, so the fse can rise at the value of tolerance that is present onsite in reality (so if during stopping the really onsite tolerance is 7dmm the FSE have to modify the DB value below at 7 dmm). Keep us update about that

Alessandro PASSERA General

Dear Daniele, i know that in the last days Walter was already in contact with the onsite team so is better to involve him in order to follow more quickly. Please if someone is following the onsite activities is better to proceed with him in order to maintain the continuity into the support. We will check with Walter and we will reply asap. Best regards

Alessandro PASSERA Pomo, Claudio Claudio.Pomo@sidel.com

Ciao Alessandro Please, could you give support for the installation? Mechanical installation completed, they are testing the automation Tomorrow last day planned on site They have the issue mentioned in the attached picture I remember that it should be a copy&paste of the RSC108

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image001_41.png Thanks in advance regards

Daniele Melioli Manager Filling Line Improvement Service Engineering General

  • a848be3351ae2cc44bafb0f322a78690

R: E5.006880 - RSC098 - Nigerian Breweries: URGENT

  • 07-08-2025

Dear Daniele, i know that in the last days Walter was already in contact with the onsite team so is better to involve him in order to follow more quickly. Please if someone is following the onsite activities is better to proceed with him in order to maintain the continuity into the support. We will check with Walter and we will reply asap. Best regards

Alessandro PASSERA General

Ciao Alessandro Please, could you give support for the installation? Mechanical installation completed, they are testing the automation Tomorrow last day planned on site They have the issue mentioned in the attached picture I remember that it should be a copy&paste of the RSC108

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image001_42.png Thanks in advance regards

Daniele Melioli Manager Filling Line Improvement Service Engineering General

  • bdedfb1a503b9031505c1a1d35b8ddac

RE: 25-128241 - Filler Regular/Mixer/CIP - SRSC0098 / HMI backup issue E5.007940 / CRM:0153426

  • 05-08-2025

Hola Miguel, Gracias. Updated wsb es working bien.

Regards, Rodindo Tadina Field Service Engineer – AMEA Sidel South Asia-Pacific Ltd. Philippine Branch WA: +63 917 809 2588 General

Subject: {EXT} RE: 25-128241 - Filler Regular/Mixer/CIP - SRSC0098 / HMI backup issue E5.007940 / CRM:0153426

Ciao Buongiorno,

Link backup workspace modificato, lo puoi scaricare da questo link:

HMI 05-08-2025

Original Picture Page 01

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image002_16.png

HMI.General.General.Adjustment.Display.Tank_Position HMI.Recipe.Adjustment_Height.Tank_Height

Variables

HMI.General.General.Adjustment.Display.Tank_Position -> HMI General -> DB121.DBW416 HMI.Recipe.Adjustment_Height.Tank_Height -> HMI Recipe -> DB124.DBW702

Cambiamenti fatti:

Scambiati Variabili:

Su Page 01:

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image003_16.png

Il SP diventa il valore da Ricceta e il PV e il valore da la HMI General.

Fatto lo stesso su il PopUp Page_02_Opt_04

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image004_16.png

Il SP diventa il valore da Ricceta e il PV e il valore da la HMI General.

Adjunto Inlet Cam Height su Page 05_Opt_01

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image005_16.png

Tolto visibilità da INIT.Options.Gen.Configuration.AdjustmentPresent

Cordiali Salutti,

Cordiali Saluti,

Miguel Angel Vera

External Automation Design Engineer

TeKnors s.r.l.

Via Tazio Nuvolari 44a – 43122 PARMA (PR) – ITALY

miguel.vera@teknors.com miguel.vera@teknors.com

AMEA_Support@sidel.com amea_support@sidel.com; Bii, Vickodyne vickodyne.bii@sidel.com; Passera, Alessandro Alessandro.Passera@sidel.com

Asunto: RE: 25-128241 - Filler Regular/Mixer/CIP - SRSC0098 / HMI backup issue E5.007940 / CRM:0153426

Hello Dears. @miguel.vera@teknors.com will help you on this issue. Regards

Roberto Rizzello

TECHNICAL SUPPORT EXPERT - FILLING AUTOMATION BEVERAGES & BEER QUALIFICATION Sidel SPA Via La Spezia, 241/A 43126 Parma, Italy !04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image018.png

General

Subject: Creation Ticket For Equipment ID -: 2020879

-- Here is the information for the ticket creation Generated by Excel --

Please do not reply to this mailbox, It's for Ticket creation only.

Version : 4.2

Callback Phone Number :

Ticket Origin : email

Project Number:

======================================================

FSE Personal ID Number: 108777

Equipment ID : 2020879

Equipment type : Filler Regular/Mixer/CIP

Manufacturer : Sidel Spa - Parma

Equipment Status : Not impacted

======================================================

3PE RESPONSABILITY : None

3PE INVOLVED :

SUPPLIER NAME :

======================================================

Equipment and Safety impact : No

Food Safety Impact : No

Equipment and Safety Impact Fase :

Equipment and Safety Impact Cases :

Food Safety Contamination:

======================================================

Categorization L1 : Engineering

Categorization L2 : Automation

Localization L1: Filling Carusel

Localization L2:

======================================================

LI/LC : None

Spare Part Needed: No

Issue description & activities done : Error restoring new HMI SW.

End Issue description & activities done : Proj: E5_006880 SW: 2024-09-28_15-00-45 srsc0098 Zenon Copadata 6.21 Build 4

Im using: !04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image019.png !04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image020.png General

  • b1162c3cd6ca2654cb73eb1c4eb63d66

Automatic reply: 25-128241 - Filler Regular/Mixer/CIP - SRSC0098 / HMI backup issue E5.007940 / CRM:0153426

  • 05-08-2025

I am out of office on business travel. Expect delayed email responses.

For urgent matters, reach out on +254 795 765 753.

  • 84e2e736041591d6d557eef39f8ed2fd

RE: 25-128241 - Filler Regular/Mixer/CIP - SRSC0098 / HMI backup issue E5.007940 / CRM:0153426

  • 05-08-2025

Ciao Buongiorno,

Link backup workspace modificato, lo puoi scaricare da questo link: HMI 05-08-2025

Original Picture Page 01

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image.png

HMI.General.General.Adjustment.Display.Tank_Position HMI.Recipe.Adjustment_Height.Tank_Height

Variables

HMI.General.General.Adjustment.Display.Tank_Position -> HMI General -> DB121.DBW416 HMI.Recipe.Adjustment_Height.Tank_Height -> HMI Recipe -> DB124.DBW702

Cambiamenti fatti:

Scambiati Variabili:

Su Page 01:

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image_4.png

Il SP diventa il valore da Ricceta e il PV e il valore da la HMI General.

Fatto lo stesso su il PopUp Page_02_Opt_04

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image_5.png

Il SP diventa il valore da Ricceta e il PV e il valore da la HMI General.

Adjunto Inlet Cam Height su Page 05_Opt_01

!04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image_6.png

Tolto visibilità da INIT.Options.Gen.Configuration.AdjustmentPresent

Cordiali Salutti,

Cordiali Saluti,

Miguel Angel Vera

External Automation Design Engineer

TeKnors s.r.l.

Via Tazio Nuvolari 44a – 43122 PARMA (PR) – ITALY

Asunto: RE: 25-128241 - Filler Regular/Mixer/CIP - SRSC0098 / HMI backup issue E5.007940 / CRM:0153426

Hello Dears. @miguel.vera@teknors.com will help you on this issue. Regards

Roberto Rizzello

TECHNICAL SUPPORT EXPERT - FILLING AUTOMATION BEVERAGES & BEER QUALIFICATION Sidel SPA Via La Spezia, 241/A 43126 Parma, Italy !04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image024.png

General

Subject: Creation Ticket For Equipment ID -: 2020879

-- Here is the information for the ticket creation Generated by Excel --

Please do not reply to this mailbox, It's for Ticket creation only.

Version : 4.2

Callback Phone Number :

Ticket Origin : email

Project Number:

======================================================

FSE Personal ID Number: 108777

Equipment ID : 2020879

Equipment type : Filler Regular/Mixer/CIP

Manufacturer : Sidel Spa - Parma

Equipment Status : Not impacted

======================================================

3PE RESPONSABILITY : None

3PE INVOLVED :

SUPPLIER NAME :

======================================================

Equipment and Safety impact : No

Food Safety Impact : No

Equipment and Safety Impact Fase :

Equipment and Safety Impact Cases :

Food Safety Contamination:

======================================================

Categorization L1 : Engineering

Categorization L2 : Automation

Localization L1: Filling Carusel

Localization L2:

======================================================

LI/LC : None

Spare Part Needed: No

Issue description & activities done : Error restoring new HMI SW.

End Issue description & activities done : Proj: E5_006880 SW: 2024-09-28_15-00-45 srsc0098 Zenon Copadata 6.21 Build 4

Im using: !04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image025.png !04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image026.png General

  • 103374e0c9a4c3346f6ca8f5df933545

RE: 25-128241 - Filler Regular/Mixer/CIP - SRSC0098 / HMI backup issue E5.007940 / CRM:0153426

  • 05-08-2025

Hello Dears. @miguel.vera@teknors.com will help you on this issue. Regards

Roberto Rizzello

TECHNICAL SUPPORT EXPERT - FILLING AUTOMATION BEVERAGES & BEER QUALIFICATION Sidel SPA Via La Spezia, 241/A 43126 Parma, Italy !04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image024.png

General

Subject: Creation Ticket For Equipment ID -: 2020879

-- Here is the information for the ticket creation Generated by Excel --

Please do not reply to this mailbox, It's for Ticket creation only.

Version : 4.2

Callback Phone Number :

Ticket Origin : email

Project Number:

======================================================

FSE Personal ID Number: 108777

Equipment ID : 2020879

Equipment type : Filler Regular/Mixer/CIP

Manufacturer : Sidel Spa - Parma

Equipment Status : Not impacted

======================================================

3PE RESPONSABILITY : None

3PE INVOLVED :

SUPPLIER NAME :

======================================================

Equipment and Safety impact : No

Food Safety Impact : No

Equipment and Safety Impact Fase :

Equipment and Safety Impact Cases :

Food Safety Contamination:

======================================================

Categorization L1 : Engineering

Categorization L2 : Automation

Localization L1: Filling Carusel

Localization L2:

======================================================

LI/LC : None

Spare Part Needed: No

Issue description & activities done : Error restoring new HMI SW.

End Issue description & activities done : Proj: E5_006880 SW: 2024-09-28_15-00-45 srsc0098 Zenon Copadata 6.21 Build 4

Im using: !04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image025.png !04-SIDEL/17 - E5.006880 - Modifica O&U - RSC098/adjuntos/cronologia/image026.png General